Order & Pay App

The Order & Pay App is a concept that has been around for years, with the ability to allow customers to order food straight to their table it puts less pressure on staff and gives customers a quicker option to order their own food. This would be an addon to the Ordering App that we also provide. However, for this there would be an additional cost.

The Ordering App can be upgraded at any time to the Order & Pay App. The app is fully customised to your needs and will feature your own menus which are fully editable from within the app.

Features Offered

The features that the order & pay app offers are as follows:

  • Add, Remove, Edit and Delete products – Especially effective if the establishment plans on changing the items on the menu on a regular basis. This also allows the ability to mark products as ‘Out of Stock’
  • Track & Trace – The app allows you to enter customer details to allow for easy track and trace. This feature is entirely optional and not a necessity to use in case the establishment already has this in place.
  • Individual Log In features for staff, this allows the ability to pin point which member of staff made a specific order.
  • Adding Item asks for GF and DF items – This allows the front of house team to be able to filter out and show only Gluten or Dairy free products, allowing for a more simplistic situation when trying to find these allergy specific items.
  • Search capabilities – Front of House staff can easily search for products this helps to save time if the menu is large and they are trying to find a specific product.
  • A fully updating online menu – We also offer the addition to have a menu that fully updates in real-time from the app, meaning if you’re wanting to regularly update the menu you only have to do so in one place rather than multiple.
  • Order Storage – Previous orders can be stored in a web page on our site, this helps to retrieve any information from previous shifts that you may need.
  • Ability to add Wait – The chefs have the ability to add a wait to food time, this when active will display on the other tablets so that Front of House are aware of the wait.
  • Order Sound – A sound is displayed when an order appears, this sound can also be altered and changed through the Settings to keep things fresh.
  • Ability for Customers to place their own orders selecting their table number and payment through the app, this further helps social distancing and puts less pressure on the staff.
  • The Order and Pay app will be featured on both IOS and Android devices as well as the additional option to add it to your website if you have one already created through us.

It is worth noting that even though the features above are what we currently offer, we are constantly updating our product to give the best experience possible. It is also worth noting that the features listed above are not requirements and can be asked to be added or removed including other suggested addons that you may have.

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